KAY Jewelers, located at 2596 Calumet Trace Ste 3, Owensboro, KY 42303-4666, is a renowned destination for engagement ring creation and a variety of fine jewelry services. This jewelry store operates within Daviess County and is known for its friendly and knowledgeable staff, eager to assist clients in selecting the perfect engagement ring.

The store offers a range of services including jewelry maintenance and repair, custom orders, diamond upgrades, gold exchanges, and appraisals. Customers have frequently noted the excellent customer service provided by staff members, particularly highlighting the patience and expertise of team members such as Karrie, Trish, and Karen. Clients appreciate the wide selection of stunning jewelry and the ability to have personalized assistance throughout their shopping experience.

However, it's important to note that some customers have reported negative experiences, particularly regarding service on closing days and stock availability. Despite these occasional setbacks, the majority of reviews reflect a positive sentiment toward this establishment.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Store Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Staff Members Mentioned:
- Karrie
- Trish
- Karen

Best Review: A customer named Mattison expressed satisfaction with the assistance received in selecting a wedding band, noting how helpful and attentive the staff were in showing options and providing personalized service.

Worst Review: Tabitha recounted a negative experience where she arrived shortly before closing only to find the doors locked, with staff members inside who did not attend to her, prompting her to take her business elsewhere.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.