Lance & Co. Jewelers, located at 2730 Frederica Street, Owensboro, KY, is a cherished local jewelry store known for its exceptional engagement ring creation services. A family-owned business in Daviess County, it has garnered 144 reviews, showcasing a deep commitment to quality craftsmanship and personalized service.
With over 45 years of experience, owner Lance Embry, alongside his daughter Mandy, co-creates one-of-a-kind pieces while prioritizing customer relationships. They specialize in engagement rings, wedding bands, and custom designs, making each experience unique and tailored to individual stories. Customers consistently commend the warm atmosphere and attentive staff, highlighting their willingness to listen to visions and offer expert advice throughout the design process.
Customer Sentiment: Around 85% of patrons express high satisfaction with their experience, while 10% remain neutral, and 5% have reported issues.
Opening Hours:
Monday - Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed
Best Review: Jackie praised the incredible customer service, noting how Lance and his team consistently deliver stunning, high-quality jewelry that keeps her coming back, even after moving away.
Worst Review: Courtney mentioned a disappointing experience with customer service during her visit, feeling unwelcomed despite being the only customer in the store.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 144
Store Phone Number: 2706860001