Nick T. Arnold Jewelers, located at 3630 Frederica Street in Owensboro, KY 42301, is a fourth-generation family-owned business that has been serving the community since 1902. Known for their exceptional engagement ring creation and personalized customer service, they offer a range of services including jewelry repair and custom design. The store has built a reputation for treating customers like family, ensuring a welcoming and accommodating atmosphere.
The staff, including Candy and Michael Oakes, are well-regarded for their expertise and friendly demeanor, contributing to a positive shopping experience. Meanwhile, the wide selection of rings and the knowledgeable team cater specifically to those seeking unique and customized engagement rings.
Operating hours are as follows:
- Monday: Closed
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews: The atmosphere at Nick T. Arnold Jewelers is predominantly positive, with an estimated 92% positive, 5% neutral, and 3% negative sentiment based on the 348 reviews analyzed. Customers have praised the store's quality service and family-oriented approach, though there have been some criticisms regarding customer service encounters.
Best Review: A customer named Joan highlighted the ease of shopping at Nick T. Arnold Jewelers, noting the staff's helpfulness in providing gift suggestions and gift wrapping, which made her visit a breeze.
Worst Review: Chad expressed dissatisfaction, stating he was charged more than expected for cleaning and resizing a ring and described his encounter with the owner as lacking customer service.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff members mentioned include Candy Arnold Oakes and Michael Oakes.
Positivity Score: 94.5%
Total Customer Feedback Reviewed: 348
Store Phone Number: 2706868463
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