Kay Jewelers, located at 5256 State Route 30, Greensburg, PA 15601, offers a wide selection of beautiful engagement rings and is renowned for its exceptional jewelry services in Westmoreland County. Known for its commitment to customer service, the staff, including notable employees like Terri, Kelsey, and Allan, provide personalized assistance to help customers find their perfect rings. They specialize in engagement and wedding jewelry, offering options like custom creations, repairs, and maintenance services to ensure your treasured pieces remain sparkling for a lifetime.

The store operates with the following hours:
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM

TOTAL REVIEWS: 117

Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews is positive. The reviews indicate a welcoming atmosphere with helpful staff, many customers praising the assistance they received while shopping for engagement rings. Approximately 85% of the reviews are positive, 10% are neutral, and 5% are negative.

Best Review:
Jessica noted the wonderful staff, highlighting their beautiful personalities and helpfulness during her visit, indicating a positive experience.

Worst Review:
Melissa expressed frustration with the service, recounting an experience where she felt her concerns weren't addressed adequately regarding the quality of the jewelry purchased, leading her to vow not to return.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Members Mentioned: Terri, Kelsey, Allan