Helzberg Diamonds, located at 5256 State Route 30 Space 243, Greensburg, PA 15601, offers a range of services focused on providing high-quality diamond jewelry, including engagement ring creation. The store is situated in Westmoreland Mall and is noted for its selection of engagement rings, wedding bands, and fashion jewelry. The staff have received commendations for their great customer service, providing support without high-pressure sales tactics, which many customers appreciate. However, some negative feedback highlights concerns about the durability of certain products, such as charms that have been reported as poorly made.

Overall Sentiment from Online Customer Reviews:
The overall sentiment from online reviews is mixed, with approximately 60% positive, 20% neutral, and 20% negative feedback. The positive comments emphasize the welcoming environment and helpful staff, while the negative reviews suggest issues with product quality.

Best Review:
A customer named Shania praised the staff for their pleasant assistance during her visit, noting that they did not pressure her or her boyfriend while shopping for an engagement ring, which resulted in a beautiful purchase.

Worst Review:
Anthony, a former employee, expressed dissatisfaction with his treatment during a visit, recounting unprofessional behavior from staff who made derogatory remarks about former employees and customers based on their appearances.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Operating Hours |
|-------------------------|
| Monday - Friday: 10:00 AM - 9:00 PM |
| Saturday: 10:00 AM - 9:00 PM |
| Sunday: 11:00 AM - 5:00 PM |

Staff members include M and M as mentioned in the reviews.