Kay Jewelers in The Woodlands Mall is a prominent destination for those seeking to create beautiful engagement rings. Located at 1201 Lake Woodlands Dr., Suite 2170, The Woodlands, TX 77380, the store provides a wide variety of jewelry options, including custom engagement rings and wedding sets, as well as necklaces, earrings, and bracelets. The knowledgeable staff are available to guide customers through the selection process, ensuring a personalized and memorable shopping experience. In addition to ring creation, Kay Jewelers offers jewelry maintenance and repair, custom orders, diamond upgrades, and appraisal services to cater to all your jewelry needs. The store operates within Montgomery County and is reachable at (281) 292-9973.

Operating hours are as follows:

| Day | Hours |
|-----------|----------------------|
| Monday | 11:00 AM - 8:00 PM |
| Tuesday | 11:00 AM - 8:00 PM |
| Wednesday | 11:00 AM - 8:00 PM |
| Thursday | 11:00 AM - 8:00 PM |
| Friday | 11:00 AM - 9:00 PM |
| Saturday | 11:00 AM - 9:00 PM |
| Sunday | 12:00 PM - 6:00 PM |

Overall Sentiment from Online Customer Reviews:
The customer sentiment is varied, with approximately 35% positive, 20% neutral, and 45% negative feedback from a total of 119 reviews reviewed. Positive reviews highlight the helpfulness and knowledge of the staff, while negative reviews tend to focus on poor customer service experiences and product quality issues.

Best Review: Kevin praised the staff's excellent service and the diverse selection of jewelry available at Kay Jewelers, reflecting a long-standing loyalty to the store.

Worst Review: Chris criticized an employee for promoting a competing store while showing a lack of interest in assisting customers within Kay Jewelers, which led to a disappointing experience and loss of potential customers.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.