Robichau's Jewelry, located at 4775 W Panther Creek Dr Suite 245, The Woodlands, TX 77381, is a family-owned and operated jewelry store with over 30 years of experience in providing exceptional engagement ring creation and service. Known for its commitment to customer satisfaction, the store specializes in custom designs, offering a wide variety of beautiful estate and fine jewelry. The staff, including owners John and Matt Robichau, are praised for their friendly, knowledgeable service and ability to accommodate individual needs, ensuring clients find the perfect ring to celebrate their love. Customers have consistently highlighted the exceptional craftsmanship and personal attention received during their engagement ring purchasing experience.
Operating hours are:
- Monday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
An analysis of 487 reviews reveals a predominantly positive sentiment towards Robichau's Jewelry, with approximately 85% of the feedback being positive, 10% neutral, and 5% negative. Customers appreciate the friendly service and quality craftsmanship but have reported occasional issues with pricing and service delays.
Best Review:
Tim commended Robichau's Jewelry for their exceptional customer service and personalized attention during the creation of a sapphire engagement ring. He expressed gratitude for the efforts the team made to ensure he received the perfect piece within his budget.
Worst Review:
Pat expressed disappointment regarding the repair of her husband’s wedding ring, which resulted in the loss of diamonds shortly after the work was completed. She emphasized the need for caution when choosing this store for repairs, citing her frustrating experience.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff Members: John Robichau, Matt Robichau