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Shannon Fine Jewelry is a well-regarded jeweler known for its exceptional engagement ring creation services, located at 1440 Lake Woodlands Dr., Suite I, The Woodlands, TX 77380. With over 35 years of experience, this family-owned business employs skilled jewelers who are dedicated to providing personalized service and high-quality designs tailored to each customer's preferences. They offer a wide range of services, including custom designs, jewelry repairs, appraisals, and more.
The business operates in Montgomery County and is committed to building relationships with customers, which is evident in their welcoming atmosphere and detailed attention to individual needs. Customers have praised the staff's professionalism, friendly demeanor, and expertise in the jewelry industry.
The reviews reflect different sentiments about the customer experience, with various aspects being highlighted. Positive experiences often mention the great customer service, flexibility, and the ability to create beautiful custom designs. However, there are some negative reviews about concerns with repair timelines and customer communication issues.
Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%
Highlight Reviews:
Best Review: A customer noted the welcoming environment and exceptional service received while selecting an engagement ring, expressing satisfaction with the quality and craftsmanship provided by the team.
Worst Review: Another customer experienced disappointment with an engagement ring purchase, citing concerns with misleading information about the condition of the ring after resizing.
**Opening Hours:**
| Day | Hours |
|-----------|---------------------|
| Tuesday | 10:00 AM – 5:00 PM |
| Wednesday | 10:00 AM – 5:00 PM |
| Thursday | 10:00 AM – 6:00 PM |
| Friday | 10:00 AM – 5:00 PM |
| Saturday | 10:00 AM – 4:00 PM |
| Sunday | Closed |
| Monday | Closed |
Staff members mentioned include Larry and Tammy, the current owners.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 78
Store Phone Number: 2813647172
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