K.E. Jones Jewelers, located at 1156 Walnut Bottom Rd, Carlisle, PA 17015, is known for exceptional engagement ring creation and a wide selection of fine jewelry. With a welcoming atmosphere and a commitment to customer satisfaction, the store is owned by Kathy Jones, who has earned praise for her personalized service and expertise. Operating in Cumberland County, this full-service jewelry shop specializes in unique and meticulously crafted engagement rings. Customers appreciate the quality of work and reasonable prices, often highlighting the attentive and friendly nature of the staff, which enhances the overall shopping experience.
The business currently holds 61 reviews, reflecting a generally positive sentiment among customers.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%
Highlighting both positive and negative aspects from the reviews, customers often commend the attentive service and the quality of the jewelry. However, there have been occasional mentions of less pleasant encounters with staff.
Best Review:
A customer named Lynda expressed appreciation for the friendly and helpful service while having her old wedding set resized, noting that the ring looked brand new after the repair.
Worst Review:
A review from Brent indicated dissatisfaction with a rude staff encounter during a resizing service, although the helpfulness of another employee improved the overall experience.
Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 4:00 PM
- Friday: Closed
- Saturday: Closed
- Sunday: Closed
Staff:
- Kathy Jones (Owner)
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 61
Store Phone Number: 7172495770