Parker Jewelers, located at 300 E St, Carlisle, PA 17013, offers exceptional services for creating custom engagement rings, along with a variety of jewelry and repair services. This family-owned business is praised for its personal approach, ensuring that each piece is crafted to meet the customer's unique desires. The knowledgeable staff, including Joshua Durham, who is a certified jeweler and watchmaker, and Katrina Durham, known for her creativity in custom designs, add significant value to the shopping experience.

With 96 reviews overall, the sentiment around Parker Jewelers reflects a predominantly positive atmosphere, as they have received glowing feedback for their customer service and quality of workmanship. Positive reviews highlight the welcoming environment, fair pricing, and the ability to design custom pieces that truly reflect customers' stories and preferences. However, there are a few complaints regarding pricing for certain services, which some customers feel may not foster long-term customer loyalty.

The store operates on the following schedule:

| Day | Hours |
|-----------|-----------------|
| Tuesday | 9:30 AM - 5:30 PM |
| Wednesday | 9:30 AM - 5:30 PM |
| Thursday | 9:30 AM - 5:30 PM |
| Friday | 9:30 AM - 5:30 PM |
| Saturday | 9:30 AM - 1:00 PM |
| Sunday | Closed |
| Monday | Closed |

Staff members mentioned include Joshua and Katrina Durham, who are integral to the engagement ring creation process.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 12%
Negative: 3%

Best Review:
Dustin praised Parker Jewelers for their fair prices and excellent customer service, emphasizing their honesty and how the business serves as a valuable asset to the Carlisle community.

Worst Review:
Christopher expressed dissatisfaction with the pricing for routine adjustments, suggesting that the store could benefit from a more relationship-focused approach rather than prioritizing profits.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.