Kimberly Jewelry, located at 2955 W. Market Street, Fairlawn, OH, has been a cherished part of the community since 1948. Operated by Ralph and David Grajzl, this family-owned store is a fantastic choice for those seeking engagement ring creation and related services. With a solid reputation built on customer satisfaction, Kimberly Jewelry stands out in Summit County for its personalized approach and craftsmanship.
The dedicated staff is known for their friendly demeanor and expert knowledge, making every customer feel valued. They work closely with clients to design custom engagement rings, providing a vast selection of quality options and ensuring every detail aligns with the couple's vision. Customers frequently commend the store for quick turnaround times on repairs and resizing, showcasing their commitment to service.
Customer Sentiment: Approximately 80% of clients are highly satisfied, while 10% have shared neutral experiences and 10% have faced issues.
Opening Hours:
- Tuesday to Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday and Monday: Closed
Best Review: Madison praised Kimberly Jewelry for their exceptional service and incredible selection, stating that her family will exclusively buy their rings from here.
Worst Review: Grace mentioned a negative experience with a rude staff member who made her feel belittled during a ring resizing inquiry.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 42
Store Phone Number: 3308673990