Zales Jewelers - Summit Mall Fairlawn OH

Zales Jewelers, located at 3265 West Market Street, Ste. 172 A, Fairlawn, OH 44333-3337, is renowned for its exceptional engagement ring creation and comprehensive jewelry services within Summit County. With a solid reputation grounded in over 90 years of experience, Zales offers a wide range of fine jewelry, including custom engagement rings, wedding bands, and personalized gifts. Their knowledgeable staff are dedicated to providing an outstanding shopping experience, ensuring a welcoming atmosphere and expert assistance throughout the selection process.

The store operates with flexible hours:
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM

Zales has garnered a total of 105 reviews online, indicating a strong community presence.

Overall Sentiment from Online Customer Reviews:
The general sentiment towards Zales Jewelers is overwhelmingly positive, with approximately 95% of reviews reflecting satisfaction with their service and engagement ring selection, while a small 5% indicate negative experiences.

Best Review:
Haley praised Zales for their extremely helpful and friendly staff, highlighting the positive experience during her engagement ring purchase.

Worst Review:
One unnamed customer expressed frustration over a long wait for online orders and the lack of communication regarding product availability.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.