Kingsmill Jewelers, located at 5223 Monticello Ave, Suite A, Williamsburg, VA 23188, is a well-regarded jeweler with a strong emphasis on custom engagement ring creation and exceptional repair services. The shop is known for its friendly and knowledgeable staff, guided by Nick, the owner, who has built a solid reputation in the local community for quality craftsmanship and customer-oriented service.

With a total of 62 reviews analyzed, the sentiment surrounding Kingsmill Jewelers is predominantly positive, with customers frequently praising the personalized service, fair pricing, and the ability to create beautiful custom pieces. Many clients have expressed satisfaction in their collaboration with Nick, who takes the time to ensure that the final product is exactly what they envision. However, there are a few negative remarks regarding service delays and some customer interactions that felt unwelcoming, highlighting the need for consistency in staff demeanor.

Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 10%
- Negative: 10%

Operating hours are structured to cater to client needs, making it a convenient stop for engagement ring discussions and other jewelry services.

| Day | Hours |
|-----------|-------------------|
| Saturday | 10:00 AM – 3:00 PM|
| Sunday | Closed |
| Monday | 10:00 AM – 5:00 PM|
| Tuesday | 10:00 AM – 5:00 PM|
| Wednesday | 10:00 AM – 5:00 PM|
| Thursday | 10:00 AM – 5:00 PM|
| Friday | 10:00 AM – 5:00 PM|

Staff members include Nick, the owner, who is highlighted in many reviews for his attentive service and expertise.

Best Review: Linda praised Nick for his honesty and beautiful jewelry design, expressing appreciation for the variety of gift ideas available beyond just jewelry.

Worst Review: Tiffany recounted a troubling experience involving a rude interaction with the owner when attempting to have a custom diamond resized, which ultimately led her to seek assistance elsewhere.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.