Kirun Jewelers, located at 18520 Pioneer Blvd in Artesia, CA, specializes in creating beautiful engagement rings and offers a variety of jewelry services. Operating in Los Angeles County, this jewelry store has garnered a mixed reputation from its customers, reflected in its average rating of 3.2 based on several reviews.
Reviews often highlight the variety of stunning designs available, and some customers praise the craftsmanship, especially for ring repairs. However, the store has received significant criticism for its customer service; several reviewers noted rude interactions from the owner and staff, which left them feeling unwelcome, particularly if they were inexperienced with jewelry purchases. Despite these issues, a few patrons have expressed satisfaction with their custom designs and the pleasant support from some staff members.
Customer Sentiment: Approximately 60% of customers have reported positive experiences, while 30% have expressed dissatisfaction, and 10% have remained neutral.
Opening Hours:
Monday: Closed
Tuesday to Friday: 12:00 PM – 5:30 PM
Saturday: 12:00 PM – 5:30 PM
Sunday: 12:00 PM – 5:30 PM
Best Review: Shaheen applauded the wonderful support and beautiful selection while customizing her engagement ring, feeling appreciated and valued during her visit.
Worst Review: Jen described her experience as overwhelmingly negative, citing rude treatment from the owner when asking questions, which discouraged her from making a purchase.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 65%
Total Customer Feedback Reviewed: 18
Store Phone Number: 5628091291