Shan Jewelers, located at 18435 Pioneer Blvd in Artesia, CA, is a jewelry store that specializes in creating beautiful engagement rings and offers a wide range of jewelry-related services. This store is well-known in the community, attracting customers with its diverse selection and personalized approach to customer service.
The owner and staff at Shan Jewelers are often commended for their friendly demeanor and willingness to assist customers in choosing the perfect piece. Many patrons appreciate the time taken to discuss various options and customize designs to meet their specific desires. However, the store has also faced criticism regarding inconsistent customer service experiences, with some customers feeling undervalued during their visits.
Customer Sentiment: About 70% of customers express satisfaction with their experiences at Shan Jewelers, while 20% report neutral feelings and 10% express dissatisfaction, particularly regarding how they were treated.
Opening Hours:
- Monday: Closed
- Tuesday to Saturday: 12:00 PM – 6:00 PM
- Sunday: 12:00 PM – 6:30 PM
Best Review: A customer named Kalathiya praised the outstanding selection and pricing, emphasizing the welcoming atmosphere that made their shopping experience enjoyable.
Worst Review: Jasvinder shared a disappointing visit, noting that they witnessed the owner treating an employee poorly, which led them to leave without making a purchase.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 101
Store Phone Number: 5628601745