New Sona Jewelers, located at 18419 Pioneer Blvd, Artesia, CA 90701, has quickly established itself as a beloved destination for those seeking bespoke engagement rings and fine jewelry. Known for its impressive 22 karat gold and 18 karat diamond collections, this store offers a delightful mix of traditional and modern designs. Serving the vibrant community in Los Angeles County since 1997, New Sona Jewelers has built a reputation for quality craftsmanship and exceptional customer service.
The dedicated team, including standout staff members like Daksha, Babita, and Poonam, are frequently praised for their friendly demeanor and willingness to assist customers in finding their perfect pieces. Shoppers appreciate the personalized experience—sales associates take the time to understand customer needs and offer valuable insights, making the design process enjoyable and stress-free. However, some customers have reported encountering challenges with pricing transparency and communication issues, which can occasionally dampen the overall experience.
Customer Sentiment: Approximately 80% of patrons express high satisfaction with their purchases, while 10% feel neutrally about their experiences, and another 10% have raised concerns regarding customer service.
Opening Hours:
- Monday: Closed
- Tuesday: 11:30 AM – 6:00 PM
- Wednesday: 11:30 AM – 6:00 PM
- Thursday: 11:30 AM – 6:00 PM
- Friday: 11:30 AM – 6:00 PM
- Saturday: 11:30 AM – 6:30 PM
- Sunday: 11:30 AM – 6:30 PM
Best Review: Marium shared her delight with the excellent service from Daksha, noting the beautiful and elegant jewelry, which she found at reasonable prices.
Worst Review: Angeline expressed discontent with the perceived customer profiling and lack of friendliness toward non-Indian customers, stating her experience was marred by uncomfortable interactions.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 837
Store Phone Number: 5628091713