Kosta Jewelers, located at 49 Wall Street, Norwalk, Connecticut 06850, is a family-owned and operated business that has been serving the community since 1984. They specialize in creating custom engagement rings and offer a variety of jewelry repair services, ensuring that cherished heirloom pieces remain in expert hands. The owner and team are known for their friendly atmosphere, extensive knowledge, and dedication to customer satisfaction. They have garnered positive customer feedback for their quality craftsmanship and personalized service.

Operating hours are:
- Tuesday to Saturday: 11 AM – 4 PM
- Sunday and Monday: Closed

Phone: +1 203-838-1402

Overall Sentiment from Online Customer Reviews:
Positive sentiment is prominent among the reviews, with approximately 90% reflecting satisfaction with service and quality, while about 10% express disappointment regarding specific experiences.

Highlight Reviews:
Best Review: A customer praised Kosta Jewelers for their exceptional customer service, specifically highlighting how the staff provided thoughtful options for purchasing earrings and even offered to clean her existing ring, leaving her with an unforgettable shopping experience, noted by Leza.

Worst Review: One customer expressed disappointment over a damaged heirloom piece during a repair, which raised concerns about customer service integrity, shared by Alex.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Operating Hours:
- Tuesday: 11 AM – 4 PM
- Wednesday: 11 AM – 4 PM
- Thursday: 11 AM – 4 PM
- Friday: 11 AM – 4 PM
- Saturday: 11 AM – 4 PM
- Sunday: Closed
- Monday: Closed

Staff members mentioned include Kosta and his son.