Premier Jewelers, located at 5225 Beckley Road, Battle Creek, MI 49015, is a distinguished jeweler known for its exceptional engagement ring creation and customer service. With a legacy as one of the oldest locally-owned fine jewelry stores in the region, this establishment prides itself on offering personalized services that cater to clients' unique visions. The skilled team, led by owner Richard, provides expert craftsmanship in custom jewelry design, ensuring that customers can create a perfect engagement ring that reflects their individual style.
Among the range of services offered by Premier Jewelers are jewelry cleaning, repair, restoration, appraisals, and financing options, making it a comprehensive destination for all jewelry needs. With a strong emphasis on quality and customer satisfaction, they have garnered a significant number of positive reviews from patrons.
The store operates in Calhoun County and is particularly noted for its friendly staff and relaxed shopping environment, where clients can browse without pressure. The commitment to exceptional service has fostered a loyal customer base.
Overall Sentiment from Online Customer Reviews:
Positive: 89%
Neutral: 6%
Negative: 5%
Positive reviews frequently highlight the knowledgeable and helpful staff, the quality of jewelry, and the detailed attention given to custom creations. Customers specifically mentioned how pleasant the engagement ring selection process was, crediting the staff for their guidance and support throughout.
Negative reviews mainly focused on isolated experiences rather than general service issues, with a small number of clients expressing dissatisfaction related to pricing or product availability.
Best Review: Margaret praised the staff for their helpfulness and excellent service while expressing satisfaction with her experience in selecting wedding rings.
Worst Review: Joshua noted a displeasing encounter, indicating a lack of attentiveness from the staff during his visit, which impacted his overall impression of the store.
Operating Hours:
Monday: 10 am - 5 pm
Tuesday: 10 am - 5 pm
Wednesday: 10 am - 5 pm
Thursday: 10 am - 5 pm
Friday: 10 am - 5 pm
Saturday: 10 am - 3 pm
Sunday: Closed
Staff:
Richard (Owner)
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92%
Total Customer Feedback Reviewed: 256
Store Phone Number: 2699792431