Lehigh Valley Jewelry & Exchange, located at 3926 Nazareth Pike, Bethlehem, PA, is a family-owned jewelry store that has proudly served the Lehigh Valley area for 25 years. They are renowned for their exceptional engagement ring creation and custom jewelry services, along with their comprehensive jewelry repair offerings. Customers appreciate the knowledgeable and friendly staff, including Deb, who have a passion for helping clients find the perfect piece. The jeweler also excels in watch repairs and offers cash for gold services.

A review analysis shows a mix of sentiments from 23 reviews, with positive experiences reflecting good customer service and quality work, while some negative reviews highlight issues with communication and pricing discrepancies.

Overall Sentiment from Online Customer Reviews:
Positive: 57%
Neutral: 26%
Negative: 17%

Operating Hours:
- Monday to Friday: 10 AM - 6 PM
- Saturday: 9 AM - 4 PM
- Sunday: Closed

Staff Members Mentioned:
- Deb

Best Review:
Carol highlighted the staff's friendliness and their thorough evaluation of her jewelry, which resulted in fair pricing for pieces she intended to sell.

Worst Review:
Nadia expressed frustration with the delayed service for her ring resizing, noting poor communication about the timeline and the lack of accountability experienced during her interactions.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.