Werkheiser Jewelers, located at 3681 Rte 378, Bethlehem, PA 18015, is a trusted destination for engagement ring creation and custom jewelry services in Lehigh County. The team, led by Master Silver and Goldsmith Gary Werkheiser, prides itself on exceptional craftsmanship and personalized customer service.
The store specializes in custom engagement rings, offering a wide array of design options. Customers appreciate the dedication to quality and detail, highlighting unique designs that reflect individual styles. Reviewers mention the friendly and accommodating staff, who are eager to assist with everything from selecting gemstones to crafting personalized pieces.
Positive feedback indicates that clients are pleased with the friendly atmosphere, cozy environment, and knowledgeable guidance given by the staff. Many have praised the quality of the engagement rings created and the supportive customer service throughout the process. However, some reviews raised concerns about the accuracy of jewelry appraisals and gold testing.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Opening Hours:
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed
Staff Members:
- Gary Werkheiser
Best Review:
A customer highlighted the exceptional service during their wedding planning process, emphasizing the staff's helpfulness and dedication in crafting the perfect rings.
Worst Review:
A reviewer expressed frustration over gold testing inaccuracies while attempting to sell items, suggesting the jeweler might not have reliable testing methods in place.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 31
Store Phone Number: 6104193881