Lewis Jewelers, located at 19335 Gulf Freeway, Suite 4 in Webster, TX, is a beloved establishment for those seeking a custom engagement ring or exquisite fine jewelry. This family-owned store, operating in Harris County, has garnered a reputation for outstanding customer service and a welcoming atmosphere.

The store's staff, including the management team led by Slade and Cindy Lewis, are dedicated to providing personalized service. Customers often rave about the attentive approach, particularly when crafting unique engagement rings. Staff members are known for being knowledgeable and friendly, ensuring that each client feels valued and heard during the creative process. The in-house design services and extensive selection of certified diamonds add to the overall appeal of this jeweler.

While the majority of reviews highlight positive experiences, around 10% of customers have encountered issues, mainly related to staff communication or fulfillment of specific requests.

Customer Sentiment: Approximately 80% of customers are very satisfied with their experiences, while about 10% have expressed neutral feelings and another 10% have had concerns.

Opening Hours:

Monday to Thursday: 10:00 AM – 6:00 PM
Friday to Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Best Review: Sam praised Ashley for her exceptional assistance in selecting an engagement ring, emphasizing how patient and helpful she was throughout the entire process.

Worst Review: Teresa expressed disappointment over the lack of follow-up during her visit and was upset about how her earrings were packaged, feeling that her investment was not treated with the care it deserved.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.