Jared Galleria of Jewelry, located at 1045 W Bay Area Blvd, Webster, TX 77598, is a well-established jewelry store in Harris County, renowned for its exceptional engagement ring creation and personalized services. The staff, including notable team members like Tashia, Gwen, and Kaylee, are known for their professionalism and commitment to customer satisfaction, providing a welcoming environment for clients seeking to design their dream engagement rings.
The services offered include custom jewelry design, on-site jewelry and watch repair, engraving and personalization, ring sizing, and cleaning services. Customers appreciate the vast selection available and the expertise of staff members who guide them through every step of the engraving and personalization processes.
Overall, the store has gathered a total of 338 reviews, reflecting a mix of positive and negative sentiments from customers.
Overall Sentiment from Online Customer Reviews:
Positive: 57%
Neutral: 18%
Negative: 25%
Positive reviews highlight the attentive service and professional assistance provided by the staff, particularly in helping customers find the perfect engagement ring. In contrast, some negative experiences involve issues with customer service, including perceived pressure to purchase and dissatisfaction with repair services.
Best Review:
Kelly emphasized her gratitude for the knowledgeable staff at Jared's, particularly praising Gwen and Kailey for their helpfulness in determining the right size for her wedding band and replacing a stone.
Worst Review:
Marlo expressed frustration after a negative experience with the customer service, detailing a long wait for her rings to be cleaned, only to receive them back still dirty and with no inspection performed.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Opening Hours:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
Staff Members:
- Tashia
- Gwen
- Kaylee
Positivity Score: 66%
Total Customer Feedback Reviewed: 338