Lord's Jewelers, located at 310 N Higgins Ave, Missoula, MT 59802, operates in Missoula County and specializes in creating custom engagement rings. Known for its family-owned atmosphere, the store has been a local staple for over 45 years. The staff is noted for their helpfulness, especially in assisting customers with finding and designing engagement and wedding rings.
The jeweler has garnered mixed reviews, with a total of 11 reviews analyzed. Positive feedback highlights the extensive selection of loose stones and custom wedding bands, showcasing the craftsmanship in their jewelry. Many customers appreciated the quality of work done on repairs and the friendly service.
However, some negative reviews pointed to experiences with high-pressure sales tactics and instances where customers felt the staff was rude.
Overall Sentiment from Online Customer Reviews:
Positive: 55% | Neutral: 18% | Negative: 27%
Best Review:
Jess Tabor expressed satisfaction with the large selection of engagement and wedding rings available at Lord's Jewelers, noting the store's long-standing reputation as a reliable local jeweler.
Worst Review:
Ryan F. described an experience where he and his fiancée were treated rudely while trying to resize a ring, leading them to choose to take their business elsewhere.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Hours of Operation:
- Monday: Closed
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 5:30 PM
- Sunday: Closed
Staff members included Kelly Peterson, noted as a jeweler at Lord's Jewelers.
Positivity Score: 64%
Total Customer Feedback Reviewed: 11