Lovelady Diamond, situated at 15466 Los Gatos Blvd, Suite 210 in Los Gatos, CA, is a charming destination for those looking to create stunning engagement rings and make related jewelry purchases. Operating in Santa Clara County, this store is well-regarded for its personable service and skilled craftsmanship, reflecting a dedication to customer satisfaction through 261 reviews.

Owner Glenn Lovelady and his team are praised for their extensive knowledge and genuine interest in helping clients design unique pieces. Customers appreciate the welcoming atmosphere and the personalized attention they receive, making the often intimate process of selecting an engagement ring feel special. Lovelady Diamond also provides various services, including appraisals, jewelry repairs, and buying or selling fine jewelry. However, a few customers noted occasional frustrations with response times and pricing discrepancies.

Customer Sentiment: Around 80% of shoppers express high satisfaction, while 10% have had neutral experiences and another 10% report occasional issues.

Opening Hours:
- Tuesday to Saturday: 2:00 PM – 6:00 PM
- Sunday and Monday: Closed

Best Review: Joann praised Glenn’s knowledge and warm personality during an appraisal, calling him the go-to expert for honest assessments and delightful conversation.

Worst Review: Leo reported feeling ignored by staff during a visit and expressed disappointment with the service he received compared to others.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.