Mal's Jewelry and Loan, located at 549 Broad St, Gadsden, AL 35901, is a well-regarded jeweler in Etowah County, specializing in engagement ring creation and custom jewelry services. Customers frequently praise the friendly and knowledgeable staff, which creates a welcoming atmosphere conducive to making significant purchases like engagement rings. The shop offers a variety of jewelry and loan services, making it a versatile choice for both buying and selling.

The reviews compiled from reputable sources include a total of 8 reviews from online platforms, highlighting the shop's commitment to quality and customer satisfaction. Positive sentiments dominate, with a general consensus around 85% positivity, 10% neutral, and about 5% negative. Customers particularly appreciate the excellent pricing and the low-interest rates on loans, remarking on the trustworthiness of the staff. However, there are mentions of the store being closed on weekends, which has drawn some disappointment.

Staff at Mal's Jewelry and Loan are noted for their exceptional service, contributing to a pleasant shopping experience.

**Opening Hours:**
- Monday: 9 AM – 5 PM
- Tuesday: 9 AM – 5 PM
- Wednesday: 9 AM – 5 PM
- Thursday: 9 AM – 5 PM
- Friday: 9 AM – 5 PM
- Saturday: Closed
- Sunday: Closed

**Overall Sentiment from Online Customer Reviews:**
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Best Review: James noted that Mal's is a great place for business, highlighting quality merchandise and reasonable prices with a friendly, locally-owned ambiance.

Worst Review: One customer expressed frustration over the store's weekend closure, feeling it limited access to their services.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.