Mcnair Jewelers, Gadsden, AL
McNair Jewelers is a reputable jewelry store located at 231 Broad St, Gadsden, AL 35901. Known for their exceptional engagement ring creation services, they pride themselves on delivering quality craftsmanship and personalized attention. The store has been a part of the community since 1978, emphasizing customer satisfaction in every interaction. They offer a variety of services including custom jewelry design, jewelry repair, and gemstone appraisals.
The staff at McNair Jewelers, led by the knowledgeable owner Benny McNair, is committed to helping customers design the perfect engagement ring tailored to their preferences. With master jewelry craftsmanship, they ensure that every piece is unique and meets high standards of quality.
From the 19 reviews analyzed, the overall sentiment from online customer reviews is as follows:
Overall Sentiment from Online Customer Reviews:
- Positive: 82%
- Neutral: 11%
- Negative: 7%
Positive reviews frequently commend the store's quality service and craftsmanship in creating stunning engagement rings. Customers praise the attention to detail and fair pricing, with many stating that McNair Jewelers is the best in Alabama for personalized jewelry services.
However, some negative feedback surfaced regarding experiences with the front desk staff, where complaints were made about perceived rudeness and lack of proper service during interactions.
Best Review:
Amy praised McNair Jewelers for creating a stunning engagement ring, expressing that it was the best jeweler in Gadsden and Northeast Alabama, highlighting great craftsmanship and service.
Worst Review:
Rocky noted unsatisfactory service during attempts to resize rings, mentioning that the front desk associate was rude and the experience was disappointing.
Operating Hours:
- Monday: 9:00 AM - 5:30 PM
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 5:30 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: Closed
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
