Mark Jewellers, located at 1205 Caledonia St, La Crosse, WI 54603, operates in La Crosse County and has garnered considerable attention for its engagement ring creation and customer service. With a robust total of 878 reviews, the store is known for its warm and welcoming atmosphere, supplemented by a knowledgeable staff dedicated to making the jewelry selection and creation process a delight for customers.
Positive reviews frequently highlight the exceptional service provided by owner Karla and her team, emphasizing their ability to assist customers in designing personalized engagement rings tailored to unique styles. The extensive range of options available, along with quality craftsmanship, has left many patrons feeling satisfied and excited about their purchases. Customers consistently mention feeling valued and welcomed, with references to the store's commitment to quality service and local business appeal.
Conversely, a few reviewers have noted isolated negative experiences, including instances of perceived rudeness or unsatisfactory customer interactions, which differ starkly from the positive feedback shared by many others. However, these reviews are in the minority compared to the overall positive sentiment surrounding this jewelry store.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
| Day | Hours |
|-------------|------------------|
| Monday | 9:00 AM - 5:00 PM |
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | 9:00 AM - 3:00 PM |
| Sunday | Closed |
Staff Members: Karla
Best Review:
A customer praised the exceptional customer service, noting how Karla and her staff take the time to understand each individual's needs and preferences, leading to the creation of their perfect engagement ring.
Worst Review:
One reviewer expressed disappointment due to rude interactions, which stood in contrast to the generally positive reputation of the jewelry store.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 878