Rose Jewelers, located at 431 Main Street, La Crosse, WI 54601, is a seasoned jewelry store known for its exceptional engagement ring creation services. Operating since 1856, this family-owned business continues to thrive under the leadership of the Rose family, specifically Jon Rose, the fifth-generation owner. The store provides a diverse range of services, including engagement ring design, jewelry repair, and custom jewelry solutions. With a commitment to customer satisfaction, the staff, including Heather, is praised for their friendly and professional service.
Overall Sentiment from Online Customer Reviews:
The feedback from customers is predominantly positive, with approximately 80% expressing satisfaction with their experiences. Reviews highlight the personal touch and expertise offered during the engagement ring selection process. Conversely, about 20% of reviews showcase some dissatisfaction, particularly concerning repair services and communication issues.
Highlight Reviews:
Best Review: Sarah praised Rose Jewelers for helping her husband design the perfect engagement ring and ensuring the wedding bands complemented her ring beautifully.
Worst Review: Zen expressed disappointment over the lack of communication regarding jewelry repairs and inadequate service regarding watch repairs.
**Operating Hours:**
- Monday: 9:00 AM - 5:30 PM
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 5:30 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Staff Members Mentioned: Jon Rose, Heather
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 66
Store Phone Number: 6087843557