Martin's Jewelry & Gifts is a well-established jeweler located at 3301 N Main St Ste B, Roswell, NM 88201, in Chaves County. With over 47 years of experience, this locally-owned store offers a variety of jewelry, including engagement rings, custom designs, and jewelry repair services. The knowledgeable owners, Pat and James Martin, provide personalized service and are dedicated to helping customers find the perfect piece for their special occasions.
Overall sentiment from online customer reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
This high percentage is largely attributed to positive remarks on service and selection, although there are a few concerns regarding inconsistent opening hours.
The store receives input from 33 reviews that reflect a generally favorable opinion regarding the staff's helpfulness and the quality of the jewelry. Customers appreciate the vast selection, which includes gold, silver, and unique Native American pieces.
**Opening Hours:**
- Monday: 10 AM - 6 PM
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 6 PM
- Sunday: Closed
**Staff Members:**
- Pat Martin
- James Martin
Best Review: A customer praised the shop for its charming atmosphere and the extra effort made by the owners to ensure the best selection for their needs. They highlighted the value and distinctiveness of the jewelry offerings, expressing satisfaction with their purchases.
Worst Review: Another customer expressed frustration after driving to the store only to find it closed, despite the information suggesting it should be open. They questioned the reliability of the business’s operating hours.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 33