Zales Jewelers, located at 4504 N Main St., Ste. I, Roswell, NM 88201-0311, is a standout destination for those seeking exquisite engagement ring creations. The jeweler prides itself on offering personalized service in a welcoming atmosphere. Customers particularly appreciate the attentiveness and knowledge of staff members like Destiny and Evelyn, who are noted for helping clients select the perfect ring from a wide range of options. The store also offers services such as custom jewelry design, jewelry repair, cleaning, and inspections, catering to the diverse needs of its clientele in Chaves County.

Operating hours for Zales are as follows:
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM

Overall, Zales Jewelers has accumulated a total of 351 reviews, showing a strong customer base.

Overall Sentiment from Online Customer Reviews:
The overall sentiment is largely positive, with approximately 85% of reviews being favorable. Many customers praise the service and attention from the staff, while only a small percentage mention issues with repairs or service speed.

Best Review:
Luis commended the knowledgeable staff, particularly highlighting Destiny's assistance in selecting the ideal ring for his girlfriend, expressing gratitude for her help throughout the purchase process.

Worst Review:
Tom expressed disappointment about the repair service he received, stating that the employee was unhelpful when trying to size a ring, which led to a negative experience at the store.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.