Maryville Jewelers, located at 387 Hannum St, Alcoa, TN 37701, is a family-owned jewelry store that has been serving Blount County for over 65 years. The shop specializes in custom jewelry creation, offering a range of services, including engagement ring design and jewelry repair. Customers appreciate the knowledgeable staff for their personalized service and attention to detail. Maryville Jewelers has garnered an impressive rating of 4.4 based on 86 reviews from various platforms, showcasing custom rings and quality repairs.

Reviews suggest a mixed atmosphere; many customers rave about the friendly service and reasonable pricing, noting positive experiences with custom creations and repairs. However, some reviews raise concerns regarding customer service, specifically mentioning instances of unresponsive staff and dissatisfaction with specific purchases.

Overall Sentiment from Online Customer Reviews:
Positive: 68%
Neutral: 20%
Negative: 12%

Best Review: A customer praised Maryville Jewelers for their helpful staff and reasonable prices, noting that they had their wedding ring fixed and received assistance with a necklace.

Worst Review: Another customer expressed disappointment, reporting rudeness from a staff member and lack of engagement from others in the store when they visited.

**Operating Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.