Wilson Jewelers, located at 253 S Calderwood St in Alcoa, TN, is a quaint, family-owned jewelry store that has endeared itself to the local community. Known for its friendly service, Wilson Jewelers is particularly appreciated for watch repair and battery replacement, offering quick and reliable service at affordable prices.
The store operates in Blount County and, while it doesn’t boast a large inventory of engagement rings or jewelry, it does provide essential services like jewelry and watch repair. Customers often mention the warm atmosphere created by the staff, with many highlighting the personal touch and care taken by the owners in addressing their needs.
Customer Sentiment: Approximately 70% of customers are very satisfied, while around 15% have expressed neutral feelings, and 15% have experienced some challenges with service quality.
Opening Hours:
Monday to Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: Closed
Best Review: Cheri praised Wilson Jewelers for their welcoming atmosphere and quick service, particularly for watch battery installations, making her recommend the place wholeheartedly.
Worst Review: Joe had a disappointing experience when seeking a repair for his vintage watch, feeling that the staff was unwilling to take on the job, which left him frustrated.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 23
Store Phone Number: 8659830252