McKinney Gold and Diamond Exchange, located at 3050 S Central Expy Ste 150, McKinney, TX 75070, is a jewelry store that specializes in engagement ring creation among other services. The store has been in business since 2004 and is known for buying, selling, and trading diamonds and fine jewelry, including Rolex watches and estate jewelry. Customers have noted the professionalism and honesty of the staff, particularly mentioning the attentive service provided.

However, the store’s reputation has been mixed, with recent customer reviews indicating areas for improvement in customer service and repair quality. The store has garnered a rating of 2.9 from 10 total reviews, indicating a relatively low level of customer satisfaction.

The store's operating hours are as follows:
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer feedback reflects significant dissatisfaction, with approximately 40% positive, 30% neutral, and 30% negative responses.

Best Review:
Ryanne highlighted the clean facility and the courteous service, praising the store for its diverse jewelry selection and helpful staff, demonstrating a positive experience.

Worst Review:
Teresa expressed disappointment in the repair service, recounting that the jeweler damaged her wedding ring while refusing to fix it, which led to significant frustration and a loss of trust in the business.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.