McKinney Jewelry and Loan is a prominent jewelry establishment known for its wide selection of engagement rings, among other jewelry pieces. Located at 800 S McDonald St, McKinney, TX 75069, this pawn shop operates in Collin County and provides various services, including pawn loans, buying and selling jewelry, firearms, and musical instruments. Customers appreciate the range of unique engagement rings and fine jewelry styled by renowned designers. The staff, including notable employees like Monica and Jeb, are often mentioned for their assistance, though feedback about customer service can vary significantly.
Reviews covering a total of 64 mentions reveal a mixed sentiment from customers. Many commend the store's broad inventory, especially its exceptional selection of guitars, while others express dissatisfaction with the pricing and service levels. Positive feedback often highlights the friendly atmosphere and quality offerings, whereas negative reviews tend to focus on perceived lowball offers and customer service issues.
Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 25%
Negative: 30%
**Opening Hours:**
| Day | Hours |
|------------|---------------------|
| Monday | 9:00 AM – 7:00 PM |
| Tuesday | 9:00 AM – 7:00 PM |
| Wednesday | 9:00 AM – 7:00 PM |
| Thursday | 9:00 AM – 7:00 PM |
| Friday | 9:00 AM – 7:00 PM |
| Saturday | 9:00 AM – 7:00 PM |
| Sunday | 9:00 AM – 6:00 PM |
**Staff Mentioned:** Monica, Jeb
Best Review:
Amanda praised McKinney Jewelry and Loan for its beautiful selection of jewelry and excellent customer service, noting that the staff is friendly and helpful.
Worst Review:
Kyle expressed significant dissatisfaction with the customer service, commenting on a negative interaction regarding a simple inquiry, which left him feeling unwelcome.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 57.5%
Total Customer Feedback Reviewed: 64
Store Phone Number: 9035872050