Nan Lee Jewelry, located at 201 W Virginia St, McKinney, TX 75069, is a notable destination for creating beautiful and meaningful engagement rings. Since its establishment in 2008, the store has developed a reputation for exceptional, handcrafted jewelry, including custom designs that cater to individual preferences. The owner, Nan Lee, is renowned for her meticulous attention to detail and personal touch in designing pieces that are both unique and special for each customer. The shop operates by appointment only, ensuring dedicated service and consultation for clients looking to create their dream engagement rings and other custom jewelry items.
Customer reviews covered a total of 42 entries, providing insight into the experiences patrons have had with Nan Lee Jewelry.
Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 15%
- Negative: 20%
Positive feedback frequently highlights the knowledgeable and friendly staff, noting that they create a comfortable environment for clients. Many customers commend Nan Lee’s ability to bring their visions to life, appreciating her dedication to quality and customization.
In contrast, some negative reviews reflect experiences with delayed service and communication issues. A few customers reported dissatisfaction with the customer service, suggesting that their needs were not adequately prioritized.
Best Review: Carla praised the staff's comfort and expertise, stating that Nan is meticulous and ensures high-quality deliverables.
Worst Review: Grant experienced significant frustration with the customer service, indicating that his design ideas were mishandled and his concerns were not valued properly.
Operating Hours:
| Day | Hours |
|-----------|----------------|
| Tuesday | Closed |
| Wednesday | 10 AM - 5 PM |
| Thursday | 10 AM - 5 PM |
| Friday | 10 AM - 5 PM |
| Saturday | 10 AM - 5 PM |
| Sunday | Closed |
| Monday | Closed |
Staff: Nan Lee
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.