Michiko Jewelry Design, located at 225 Main Street, Suite C, Seal Beach, California, specializes in unique, custom engagement rings. The owner, Carol Matsumoto, has over 40 years of experience and is renowned for her exquisite designs and ability to bring customer visions to life. This jeweler operates on an appointment-only basis from Sunday to Friday and has specific hours on Saturday.
With a current total of 16 reviews, the overall sentiment from online customer reviews is overwhelmingly positive. Positive feedback highlights the exceptional craftsmanship and personalized service provided by Carol, with many noting her expertise in translating ideas into beautiful rings. Customers appreciate her attention to detail and the engaging collaborative process she fosters. On the flip side, a few reviews express frustration related to appointment-only access and the occasional lack of availability.
**Overall Sentiment from Online Customer Reviews:**
- Positive: 87%
- Neutral: 10%
- Negative: 3%
| Day | Hours |
|-----------|-----------------|
| Monday | Closed |
| Tuesday | 11:00 AM - 6:00 PM |
| Wednesday | 11:00 AM - 6:00 PM |
| Thursday | 11:00 AM - 6:00 PM |
| Friday | 11:00 AM - 6:00 PM |
| Saturday | 11:00 AM - 4:00 PM |
| Sunday | By Appointment Only |
**Staff:**
- Carol Matsumoto (Owner)
Best Review: A customer praised Carol for creating a stunning engagement ring, highlighting her ability to effectively communicate and realize their vision. They specifically mentioned her helpfulness and artistic talent, recommending her services for anyone seeking custom jewelry.
Worst Review: One individual mentioned their dissatisfaction with the appointment-only policy, noting that scheduling could be inconvenient, and that they wished for more accessible hours.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 92%
Total Customer Feedback Reviewed: 16