Village Jewelers, situated at 211 1/2 Main St, Seal Beach, CA 90740, is a charming, family-owned jewelry store renowned for its engagement ring creation services. With over 35 years in the business, the shop has earned a loyal clientele in Orange County, thanks to the personalized attention provided by owners Lucy and Leo.
Customers frequently commend the couple for their warm and attentive service, noting that they take the time to understand individual preferences and craft unique engagement rings tailored to each couple's vision. The craftsmanship here is often highlighted, with many reviews praising the quality and attention to detail in custom designs.
While the majority of feedback is positive, with about 80% of patrons expressing high satisfaction, a small percentage have reported occasional difficulties with customer service and communication, reflecting a need for consistency in those areas.
Opening Hours:
Monday to Friday: 12:30 PM – 6:30 PM
Saturday: 12:30 PM – 6:30 PM
Sunday: 12:00 PM – 4:30 PM
Closed on Tuesday
Best Review: Monique shared her appreciation for the affordability and quick turnaround when resizing her pinky ring, praising both the service and the ring's final fit.
Worst Review: Michael had a negative experience with watch repairs, feeling that the workmanship did not meet his expectations and that the issue was not resolved satisfactorily.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 42