DavEd Jewelers is a family-owned jewelry store located at 4137 Erie St, Willoughby, OH 44094, in Lake County. They specialize in creating exquisite engagement rings, providing customers with a personalized experience tailored to their needs. The skilled team, including owners Steve Manno and Tom Mirabelli, boasts extensive experience in both retail and repair services, ensuring high-quality craftsmanship. The store offers custom jewelry design, jewelry repair, watch repair, and more, with a commitment to exceptional customer service.
The overall sentiment from online customer reviews indicates a generally positive experience, with a score of 85% positive, 10% neutral, and 5% negative. Customers appreciate the friendly service and expertise in selecting and creating unique engagement rings. However, a few reviews mention miscommunication regarding repair costs as a negative aspect.
**Best Review:** A customer praised the professionalism and assistance received at DavEd Jewelers when purchasing an engagement ring, noting the great communication and timely service.
**Worst Review:** Another customer expressed frustration over the lack of communication regarding repair costs, feeling misled when the final bill came in significantly higher than initially quoted.
| Operating Hours |
|------------------------|
| Monday: 10:00 AM - 6:00 PM |
| Tuesday: 10:00 AM - 6:00 PM |
| Wednesday: 10:00 AM - 6:00 PM |
| Thursday: 10:00 AM - 6:00 PM |
| Friday: 10:00 AM - 6:00 PM |
| Saturday: 10:00 AM - 3:00 PM |
| Sunday: Closed |
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 72
Store Phone Number: 4409423844