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H. Moradi Fine and Estate Jewelers, located at 1230 Prospect Street, San Diego, CA 92037, offers a wide range of unique engagement ring options, specializing in vintage and estate jewelry. With a focus on quality and craftsmanship, the store is known for its helpful and friendly staff, who provide a no-pressure shopping experience. Customers frequently highlight their positive interactions with the knowledgeable team, including the respect and patience shown during the purchasing process. Many reviews emphasize their satisfaction with the variety of engagement rings available and the valuable insights provided regarding certifications, ensuring a sense of honesty in the pricing and authenticity of the jewelry.
However, there are also less favorable experiences mentioned, primarily revolving around inconsistent customer service and pricing discrepancies. Some customers have reported feeling undervalued when visiting the store in casual attire and faced challenges when negotiating prices.
Overall sentiment from online customer reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
Customer reviews show a mixture of positive experiences with the treasure trove of jewelry available, alongside a learning curve regarding customer service based on how shoppers are treated.
Best Review: A satisfied customer praised the store for its diverse and beautiful jewelry selection, noted the helpfulness of the staff, and appreciated the honest pricing and certifications provided by the owner, Hamid.
Worst Review: A customer expressed frustration with the disrespectful treatment they received during a casual visit, feeling that the service was influenced by their appearance, leading them to feel unwelcome and undervalued.
Operating hours:
- Monday: 10:30 AM - 5:00 PM
- Tuesday: 10:30 AM - 5:00 PM
- Wednesday: 10:30 AM - 5:00 PM
- Thursday: 10:30 AM - 5:00 PM
- Friday: 10:30 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
Staff members mentioned: Hamid
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 15
Store Phone Number: 8584591716
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