CJ Charles Jewelers, located at 1135 Prospect St, La Jolla, CA 92037, is a distinguished jeweler specializing in engagement ring creation and luxurious jewelry offerings. With over 30 years in the jewelry industry, CJ Charles provides exceptional service tailored to each client's needs, ensuring a memorable experience while selecting the perfect engagement ring. Customers appreciate the store's wide selection of high-end Swiss watches and custom jewelry, along with attentive and knowledgeable staff. The owner, Vahid Moradi, leads a team that has built a solid reputation based on quality craftsmanship and outstanding customer service.
Operating Hours:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 5:30 PM
- Sunday: 11:00 AM - 5:00 PM
Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews reflects a generally positive experience, with 75% positive feedback, 15% neutral, and 10% negative.
Highlight Reviews:
Best Review: A customer praised the outstanding service and expertise provided by the staff, particularly noting their willingness to help with the customization of engagement rings, making the buying process enjoyable and stress-free.
Worst Review: Another customer expressed frustration regarding a negative experience where they felt the staff lacked attentiveness during communication about a repair, resulting in feelings of disregard.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 151
Store Phone Number: 8584545390