Morton's Jewelry, located at 57 Baltimore St, Cumberland, MD 21502, is a well-respected establishment known for its engagement ring creation and excellent customer service. With a solid reputation spanning over 84 years, this family-owned jeweler offers a range of services, including custom jewelry designs, repairs, and watch services. Customers frequently commend the charm and attentiveness of the staff, helping individuals make informed decisions about their engagement rings.

The store operates in Allegany County and is characterized by its commitment to personalized service, where community relationships are a priority. The owner, Maxine F., ensures that every customer feels valued, live up to their motto: "Come in as a customer, leave as a friend." The hours of operation are Tuesday to Friday from 10 AM to 5 PM, while the store remains closed on Mondays, Saturdays, and Sundays.

Phone Number: (301) 722-5710

| Day | Hours |
|-----------|------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
Based on 21 reviews collected, Morton's Jewelry has a positive sentiment score of 85%, a neutral score of 10%, and a negative score of 5%. Customers highlight the excellent service and the quality of the jewelry, with particular praise for engagement ring craftsmanship. However, there were a few concerns regarding specific service expectations.

Best Review:
Elise commended the impeccable service and charming atmosphere at Morton's Jewelry, noting her satisfaction with a ring resizing and recommending other customers to avoid chain jewelers in favor of this local business.

Worst Review:
Christa expressed dissatisfaction with her experience, citing issues with service and merchandise quality, reflecting a viewpoint that contrasts sharply with the majority of positive feedback.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.