Terry's Jewelry, located at 41 Baltimore St, Cumberland, MD 21502, offers a range of services specializing in custom engagement ring creation and jewelry repairs. The store is known for its friendly service, knowledgeable staff, and a good selection of jewelry, providing options for new pieces, estate items, and custom designs. Terry's Jewelry operates in Allegany County and is recognized for its meticulous craftsmanship and reasonable pricing.
The store holds a rating of 4.3 stars from 20 reviews, showing a generally positive reception from customers.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Positive reviews highlight the quality of craftsmanship and helpful service, while negative feedback typically revolves around communication issues and delays in completing repairs.
Best Review:
Kenneth noted the excellent selection of jewelry and praised the service quality provided at Terry's Jewelry.
Worst Review:
Waylon expressed dissatisfaction regarding a lengthy delay in getting a bracelet repaired, reflecting a concern over customer service responsiveness.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Sunday: Closed
Staff Members:
- Chris (Jeweler)
Positivity Score: 80%
Total Customer Feedback Reviewed: 20
Store Phone Number: 3017245115