Located in Florence, Massachusetts, MurDuff's Jewelry specializes in the custom design and creation of engagement rings, offering an array of services including repair and restoration of fine jewelry. With a strong history of customer service since its establishment in 1946, MurDuff's prides itself on its knowledgeable staff, including master goldsmith Kurt Brazeau, who brings extensive expertise to every piece created. The store’s commitment to quality and customer satisfaction is evident through the positive feedback regarding their exceptional craftsmanship and personalized service in designing unique engagement rings.

MurDuff's Jewelry operates in Hampshire County and has received a total of 101 reviews, indicating a vibrant engagement with its clientele.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Customers often praise the friendly and accommodating service, highlighting the store's ability to create beautiful custom pieces that meet their specific needs. However, a smaller segment expresses concerns about pricing inconsistencies and the quality of repairs, indicating that experiences may vary.

**Opening Hours**:
- Monday: Closed
- Tuesday: 9:30 am - 5:30 pm
- Wednesday: 9:30 am - 5:30 pm
- Thursday: 9:30 am - 5:30 pm
- Friday: 9:30 am - 5:30 pm
- Saturday: 9:30 am - 3:00 pm
- Sunday: Closed

**Staff Members**:
- Kurt Brazeau

Best Review:
Brian expressed high praise for the helpful and excellent service he received from Kurt and the staff at MurDuff's, noting their attention to detail and personalized approach.

Worst Review:
S F. mentioned frustration with pricing inconsistencies that changed multiple times during the quotation process, leading to a disappointing experience that prompted a shift to another jeweler.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.