Hannoush Jewelers, located at 355 S Broadway, Salem, NH 03079, operates in Rockingham County and offers a wide range of services, specializing in the creation of engagement rings and custom jewelry. The store is known for its exceptional customer service, with staff members like Robert and Tiffani frequently mentioned for their friendly, knowledgeable assistance. Customers often appreciate the welcoming atmosphere and the commitment to helping individuals find the perfect engagement ring tailored to their needs.
Online reviews compiled from various platforms amount to 251, showcasing a generally positive reception from patrons. Customers praised the attentiveness and professionalism of the staff, along with the quality of the jewelry, indicating a strong emphasis on customer satisfaction.
However, there are mixed sentiments as well. Some customers reported less favorable experiences, expressing dissatisfaction with pricing and the length of time taken for services, such as ring resizing.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
**Opening Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
**Staff Members:**
- Robert
- Tiffani
- Charly
Best Review:
A customer highlighted the exceptional service and expertise of staff members, particularly praising Robert for providing a thorough and engaging experience during the creation of their engagement ring.
Worst Review:
Another review described a negative experience with a pushy salesperson, suggesting that the interaction detracted from their overall satisfaction and led them to feel uncertain about their purchase.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 251