Zales Jewelers, located in the Mall at Rockingham Park, offers an extensive range of services focused on engagement ring creation. The store prides itself on providing excellent quality jewelry with a knowledgeable and friendly staff ready to assist customers in designing their perfect rings. With services that include custom jewelry design, cleaning and inspection, and repair work, Zales caters to the needs of those looking to celebrate special moments with beautifully crafted pieces. The staff is noted for their attentiveness and professionalism, with customers mentioning helpful associates like Elizabeth and Gabriel who contribute positively to the purchasing experience.

Address: 99 Rockingham Park Blvd., Ste. E230, Salem, NH 03079
Phone: (603) 898-4155

Store Hours:
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 11:00 AM - 8:00 PM
- Tuesday: 11:00 AM - 8:00 PM
- Wednesday: 11:00 AM - 8:00 PM
- Thursday: 11:00 AM - 8:00 PM

Overall Sentiment from Online Customer Reviews:
The shop has received a mix of positive and negative reviews from a total of 54 aggregated reviews, resulting in an overall sentiment score of 67% positive, 20% neutral, and 13% negative. Customers appreciate the selection and staff expertise, but some express dissatisfaction with specific customer service experiences.

Best Review:
Tim highlighted the outstanding service he received, praising the knowledgeable staff at Zales for their helpfulness and quality offerings, expressing his satisfaction with both the service and the quality of the jewelry.

Worst Review:
Blaydin was disappointed with the durability of a bracelet purchased, mentioning it broke within a year and feeling the store did not adequately support their products or customer concerns.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.