Nazarian Jewelers is a family-owned jewelry store located at 37 Market Square, Newburyport, MA 01950. With a commitment to quality and tradition, they have been serving the New England area since 1943. The store specializes in creating exquisite engagement rings, offering custom design services along with a beautiful selection of fine jewelry, watches, and giftware. They also provide jewelry and watch repair services, making them a versatile choice for all jewelry needs. Customer interaction is a key focus here, as they aim to provide personalized service.
Operating hours are as follows:
- Thursday: 10 AM – 5 PM
- Friday: 10 AM – 5 PM
- Saturday: 11 AM – 5 PM
- Sunday: 12 PM – 5 PM
- Monday: 10 AM – 5 PM
- Tuesday: Closed
- Wednesday: 10 AM – 5 PM
Phone: +1 978-465-2024
Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews appears mixed, with a notable number emphasizing quality service but also highlighting occasional issues with communication and order fulfillment. The positive reviews reflect appreciation for the personalized service and quality of work, while some negative feedback points to dissatisfaction with service responsiveness. Based on the reviews analyzed, approximately 60% convey positive experiences, 20% neutral, and 20% negative.
Best Review:
Isabella praised the exceptional service at Nazarian Jewelers, mentioning that her engagement ring was rhodium plated and cleaned to perfection, all within a week, and she appreciated the consistent updates throughout the process.
Worst Review:
Eileen expressed frustration over the service, detailing challenges with order fulfillment and lack of communication from the staff, leading to a disappointing experience overall.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 4
Store Phone Number: 9784652024