New England Diamond & Jewelry Buyers, located at 660 Washington St, Newton, MA, is a family-owned jeweler serving the Boston area for over 40 years. Specializing in engagement ring creation and a wide range of jewelry services, they offer skilled craftsmanship and personalized customer service. The knowledgeable team is well-regarded for their fairness in pricing and thorough assessments of jewelry, ensuring clients walk away feeling respected and informed about their valuations.

The shop operates in Middlesex County and offers a variety of services including buying, selling, and appraising diamonds, gold, silver, and fine jewelry. Customers appreciate the relaxed atmosphere, where staff members like David Alpert and Rob provide clear explanations throughout the selling and purchasing processes. Operating hours are as follows:

| Day | Hours |
|-----------|------------------|
| Monday | 9:00 AM - 6:00 PM |
| Tuesday | 9:00 AM - 6:00 PM |
| Wednesday | 9:00 AM - 6:00 PM |
| Thursday | 9:00 AM - 6:00 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | 9:00 AM - 4:00 PM |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
The reviews show an overwhelmingly positive sentiment towards New England Diamond & Jewelry Buyers, with a score of 85% positive, 10% neutral, and 5% negative. Customers frequently note the attentive service and competitive pricing, with many expressing satisfaction with their overall experience.

Best Review: Wendy highlighted the exceptional customer service provided by David, Robert, and Josh, stating that they offered a fair price for her high-end estate jewelry and recommended contacting them before shopping around.

Worst Review: Linda expressed disappointment after returning to sell a diamond ring, stating that the quoted price changed negatively and felt that the jeweler was not trustworthy in their initial evaluation.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.