The Arlene and Roberta, The twoof Us, Newton, MA

Arlene & Roberta Jewelry, located at 233 Needham St, Newton, MA 02464, has been a prominent player in the jewelry market since 1985. This jeweler specializes in designer jewelry, particularly known for its engagement ring services. Prospective customers can find a wide selection of beautifully crafted engagement rings, wedding bands, earrings, necklaces, and bracelets. The staff, including John, a noted expert in custom designs, is dedicated to guiding clients through the ring creation process, ensuring personalized service and high-quality craftsmanship.

However, customer experiences vary. Positive reviews highlight the exceptional quality of jewelry and the expertise of the design team, often praising the custom engagement rings made at this location. Negative feedback mentions instances of poor customer service, with specific references to rudeness from staff members during the buying process, which could deter potential customers.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 30%
Negative: 10%

Highlight Reviews:
Best Review: Chelsea praised the jewelry store for creating her engagement ring, stating it received numerous compliments and was uniquely designed by the talented staff.
Worst Review: Dasha expressed her disappointment with the service, indicating that a staff member was rude and judgmental about her budget when she inquired about earrings.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Opening Hours:
- Tuesday to Saturday: 10:00 AM - 5:00 PM
- Monday: Closed
- Sunday: Closed

Staff Members:
- John (noted designer)