New Rochelle Jewelers, located at 20 Division Street in New Rochelle, NY, is a trusted destination for individuals seeking to create their ideal engagement rings. With over 30 years of experience in the jewelry and coin business, this store has established strong ties within the Westchester community.
The team at New Rochelle Jewelers, including notable staff members like Tony and Luisa, is known for their outstanding customer service and personalized approach. Customers often describe their experiences as warm and welcoming, with the staff taking the time to pay attention to their specific needs and guiding them through the design process. The store boasts a diverse inventory, offering both retail diamonds at wholesale prices and custom design services that many in the area appreciate.
Customer Sentiment: About 80% of customers report high satisfaction with their purchases, while 10% have shared neutral experiences, and 10% have faced issues, primarily regarding customer service inconsistencies.
Opening Hours:
Monday: Closed
Tuesday to Friday: 9:30 AM – 5:30 PM
Saturday: 9:30 AM – 4:00 PM
Sunday: Closed
Best Review: Jonathan praised New Rochelle Jewelers for their extensive selection and exceptional customer service, feeling truly cared for throughout his shopping experience.
Worst Review: Dee expressed disappointment with the service she received, stating the staff seemed uninterested and unhelpful, which left her feeling undervalued.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 33
Store Phone Number: 9145761677