T & R Jewelers in New Rochelle NY

T&R Jewelers, located at 557 Main Street, New Rochelle, NY 10801, is a family-owned and operated jewelry store celebrated for its exceptional engagement ring creation and personalized service. Established in 1983, T&R Jewelers specializes in a wide range of fine jewelry and luxury timepieces, offering custom designs to cater to individual preferences. The knowledgeable staff, including co-owner Robert Serrao, is known for their friendly approach and dedication to providing an intimate, one-on-one shopping experience.

The store's offerings are not limited to engagement rings; they also provide watch and jewelry repair, detailed appraisals, and a curated selection of diamond, platinum, gold, and silver pieces. Customers often highlight the shop’s extensive collection of luxury watches, and the dedication of staff members like Bobby, who is renowned for assisting clients through the often overwhelming process of selecting engagement rings.

Overall Sentiment from Online Customer Reviews:
The sentiment surrounding T&R Jewelers is overwhelmingly positive, with approximately 90% positive feedback from customers. Reviews emphasize outstanding customer service, high-quality products, and a welcoming atmosphere. Neutral comments reflect a few instances of communication challenges but are vastly outnumbered by praises for the staff's expertise and dedication.

**Opening Hours:**
Monday to Friday: 9:30 AM - 5:00 PM
Saturday: 9:30 AM - 4:00 PM
Sunday: Closed

**Staff Members:**
- Robert Serrao

Best Review:
A customer noted that the staff at T&R Jewelers are like family and praised the professionalism and exceptional assistance received when selecting an engagement ring.

Worst Review:
One review mentioned that the customer felt their inquiries were not addressed promptly and experienced a lack of warmth during the visit.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.